

Meaningful Differentiation
Many people want to create something new, but don’t know how to come up with and develop differentiators that their market will embrace. That’s what this is about – explaining the necessary elements of successful differentiation; identifying the best differentiating strategies for your type of business; explaining a proven brainstorming technique; and showing how your customers can help. That’s a lot for one article to tackle, so if you want to delve deeper into any of this,


How to Create Good Email Subject Lines
Multiple studies have shown that the subject line is the most important factor in driving digital marketing results. You can spend hours composing a truly informative email for clients and prospects, but it’s a waste of time if no one reads it. The good news is that you have many more characters in the subject line than you’re using—about 85. The average email subject is only 45 characters. What a waste! As long as you put the most important information at the beginning, use


Gearing Long Tail Search Terms Toward Purchase Intent
One of the most important considerations for choosing key terms is knowing the search patterns of the audience you are trying to reach. For example, if you have an ecommerce site, you are looking for buyers—which generally means a key term with a very specific product/service description—including the model number. On the other hand, if you are selling expensive or complex products, you are targeting shoppers and that is an entirely different keyword strategy. Be


The Importance of Branding Coherence
To develop a successful organization---there’s nothing more important than creating a foundation of excellence. This means knowing what you do better than anyone else and then bringing relevant products and services to a market that appreciates those unique capabilities. Paul Leinwand and Cesare Mainardi wrote the seminal work on this topic; a book called, The Essential Advantage. Although I don’t follow and/or agree with everything, it is an excellent book. And actually the


Low Risk Differentiation
There are many differentiation experts and dozens of resources on differentiation. Many of their theories are well thought out and make sense. The disconnect comes when business owners and executives try to make the connection between theory and the real world knowing that a mistake can be disastrous—something most experts fail to grasp. 1. Base the Idea on Insight, Not Market Research Assuming that you have some experience and expertise in this particular industry and you’v


Media Interview Tips
These tips are written for the benefit of both the journalist and you because the bottom line is that you are each dependent on the other for a successful outcome. You provide the best ingredients and the journalist makes the culinary masterpiece. You and the journalist are not adversaries. This article assumes a phone interview, since that’s the norm. Most journalists no longer interview sources in person unless there is some compelling reason (much of what follows also appl


The Top 6 Reasons Tech Companies Fail
Success expert John Maxwell says there are 6 basic reasons that people fail to achieve what they set out to do. These 6 reasons also apply to business failures in general. Business failure in this context doesn’t mean the end of the business, rather it means failure to complete initiatives and achieve specific goals. These 6 reasons cover almost everything and are about as simple as it gets. Caveat: These are performance-related, not environmental-related reasons. However.


4 Obvious Indicators of a Quality Organization
9/3/18: 4 Obvious Indicators of a Quality Organization When we say that certain people have quality what we mean is that they demonstrate good taste, are well groomed, have impeccable manners, and accomplish all of this consistently---these traits are obvious. Not surprisingly, these same 4 traits that indicate obvious quality in a person also indicate quality in an organization that clients and prospects notice. 1. Good Taste Think refinement and elegance. For a while, ev


The Challenge of Overcoming Confirmation Bias in Sales and Marketing
Confirmation bias is essentially the brain's shortcut, prioritizing information that reinforces existing beliefs and dismissing contradictory data, even if it’s more accurate. It poses a significant, but surmountable challenge for sales and marketing. As the volume of information increases, so does the entrenchment of confirmation bias. For well-branded companies, this bias can be a double-edged sword. On the positive side, strong brands benefit from entrenched perceptions t




















