

Forming Lasting Relationships with Buyers
Much of this information is based on the marketing theory and research of C. B. Bhattacharya, of Emory University; and Ruth N. Bolton of...


How to Sell with Facts
Because the facts are on your side, you don’t need to spend hours strategizing the best way to sell your products and services. Instead,...


How to Repair Client Relationships
No matter how hard you try, there will always be clients that have legitimate (and not so legitimate) complaints that damage your...


Quick Presentation Tips: The formula for making people listen
What you’re going to read here are presentation tips you’ve probably never seen before. In essence, you’re going to learn the formula for...